Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods after backlash from users.
